Carpet cleaning companies come in all shapes and sizes, from small one-van owner-operated companies (like Pro Care) to multi-van fleet operations. There is no right or wrong when it comes to size, but there is a right way when it comes to service. Textile cleaning companies should always strive to offer their clients an outstanding service experience!
Very professional. I will use you again and I feel comfortable to refer you to our cusomers in our business.
I felt very comfortable leaving the house and having Jeff lock up afterwards. White carpet is more of a challenge and it looks great - thank you.
Angie Leonhardt Rainwood Interiors
Outstanding work - very personable and pleasant.
1. You removed all the stains that other carpet cleaning companies could not.
2. It was good to be able to walk on the carpet in a short time.
3. Your cleaning supplies are non-toxic to my cat.
You were extraordinary and very professional. My carpets are still nice and clean!
I am very pleased with the cleaning of my carpets. Thank you - appreciate it!
I most valued:
1. Your professionalism from my first call to completion.
2. The caring for your client's surroundings and your desire to please.
3. The job was completed in good time.
I have already referred you - don't know how soon she will call.
Excellent - the carpet looked new again and dried very quickly!
The carpet was revived and the drying time was minimal. It was nice not to have to wait a couple of days for it to dry. It was completely dry in a few hours.
A professional job well done. Every piece of furniture was removed and then put back like it was.
Excellent, on time, cleanly, did a very good job. Jeff spotted where needed and took out the spots - he moved furniture where needed.
Sally Van Zandt
Pro Care seemed to do a better job than the previous carpet cleaning companies - friendly service.
1. You guaranteed to come back and retreat areas if needed.
2. I felt I could completely trust Pro Care Cleaning and could leave my home while they were cleaning with confidence.
It was great!
Reasonably priced, friendly service, informative (answered my questions), quick/efficient, neat workmanship, pleased with the results--the dog urine stains/smell were completely gone!
Jeff quickly presented estimate options (Budget & Value Packages) in written format so I could compare options easily but did not pressure me in my decision. I had other questions related to a basement water issue (not the reason I had you out) and Jeff took the time to advise me and give me helpful hints as well as giving a referral to have the carpet re-stretched. None of this was an issue when I made the appointment so I appreciated Jeff being so accomodating.
I was totally pleased. Thank you very much!
Outstanding from estimate to cleaning.
Excellent work! Spots were removed - it was great.
Excellent job. I'm very satisfied.
The carpet was not too wet after the cleaning. We were able to put our house back in order that same evening.
So far I am very impressed. Jeff is very professional and friendly. He did a great job for me.
Jeff did not mess around. He did a great job in a relatively small amount of time.
You were very professional and took great care in making sure the job was done right. We've used a couple of other carpet cleaning companies over the years, but none took as much time and effort or paid so much attention to details as you did.
We had spots in the carpet from when our now two year old dog was a puppy - I had tried several different products to get them out with no success. In one area, I thought I had damaged the carpet by putting so many chemicals on it. Another carpet cleaning company had "cleaned" the carpets after that time, but these spots remained. I'm amazed that you got all of these stains out after they had been there so long. We are very happy with the job you did and will definitely use Pro Care Cleaning for all our carpet cleaning from now on!
Jason and Loretta Hellmuth
You were very genuine, very efficient, very professional.
The carpet looks more alive, it smells wonderful and walking barefoot on it feels great because I know it's clean! Your company did a wonderful job!
Frank & Sandy Robak
Wonderful! Jeff is on time and does his best to get the job done. Hard-worker!
I thought my sofa was ruined, with stains and smells. It is in perfect condition again! Knowing it has been professionally cleaned gives me peace of mind.
You were very professional and very thorough.
You take your time and did an excellent job. I was very impressed with the cleaning of my white carpet and my upholstered chairs and sofa. The chairs look new - I am so pleased that they turned out that way. The products that you use are great and the bottle of spotter you left me does a great job also.
Karen L. Beatty
I really like your carpet cleaning company. I love that you are a husband & wife team! You were both very nice & did a great job!
Great customer service, on time, awesome results.
The bottle of spot remover with the free refills is a great benefit. Your being able to remove any and all stains in the carpet from pop, coffee and juice was fantastic!
Eric & Lisa Klutz
Pro Care is the tops!
Excellent cleaning job & it was completed in timely manner.
Great! Professional - Thorough & Very Clean Carpet!
Extraordinary! Great job making our 10+ year old carpets look new! I most valued your follow-up - when I had questions regarding a new (baby) mess you were very helpful.
I was very impressed with how courteous and professional you were during the entire process. I appreciated the way you were so thorough, especially when you even moved the sofa. You removed some very difficult stains that other carpet cleaning companies were not able to remove.
We are very pleased.
Our carpet looks cleaner now than it has at any time since we moved in eight years ago. We thought the price was very reasonable. The red dye I had gotten on off-white carpet is all but gone - I couldn't believe I got red dye on the carpet at all, but when you were able to remove it, it was equally unbelievable!
I'll call again, I'm sure.
John & Carol Gale
Excellent! I knew of you - you came highly recommended by mutual friends - Martha Lockridge. I really didn't have to do much to help.
Very professional. Good communication with us from pre-call through the end of the procedure. I most valued your personal attention to my property and your excellent presentation/representation. Very Good Job!