You can reach us by phone at (402)486-4792 or email us at firstname.lastname@example.org
Our physical address is 4017 Progressive Ave #5 near 48th and Cornhusker Hwy.
What does it mean to us to be a trusted carpet or rug cleaning professional? It means that we follow the IICRC's Consumer Commitment.
This IICRC Certified Firm Agrees To:
Establish and maintain professionalism when conducting business, and to uphold honesty, integrity and competency in all dealings with consumers.
Have an IICRC Certified Technician present on all job sites, or will immediately notify the consumer if there is not a Technician on site certified in the category the work is being performed in.
Have an IICRC Technician certified in all categories of services that the firm is marketing to consumers.
Maintain a written customer complaint procedure and respond to those complaints in a timely fashion. In the case of unresolved complaints engage in arbitration and accept those conclusions.
Carry adequate insurance coverage at all times to protect consumers.
Maintain all required or appropriate licenses, permits and bonds.
Seek, provide and promote training and continuing education in the firm to enhance technician proficiency.
Avoid false or deceptive advertising or marketing including the use of misleading price information, and will provide consumers with accurate information regarding prices, services and products.
To me, the above list is a starting point, but by itself it's insufficient. Our mission statement at
Pro Care Cleaning is to:
Offer our clients the most outstanding service experience they have ever had. We guarantee that experience absolutely and unconditionally.
If you're not happy with the service experience we provide you, we will seek to remedy whatever shortcoming exists. If we can't make you happy, we will not take your money. We want you to be thrilled with the work we do for you!